Transforming Ski and Snowboard travel is our mission and we stand by the design and manufacturing of our products. 

We want to make sure you love your Diamant Skiing gear just as much as we do —which is why we offer free returns and exchanges on unused items for the first 30 days after purchase.*

We will only accept returns and exchanges on items that have only been lightly tested around the house. 

We suggest testing your gear by doing the following: 

• Pack your boots and lock them into the specialized boot compartment

• Throw in your on-mountain gear

• Add in some base layers into our front duffel pocket

• Throw in your laptop, work essentials, and some (clean) toiletries

• Lock in your helmet with our helmet canopy system

• Throw The Weekend Warrior on your back and give it a spin throughout your hallways (and imagine you are on your way to a sick mountain adventure)!

Feel free to test out any other Diamant Skiing Gear in a similar manner :)

If you still want to return your gear, please fill out the form below and a member of our team will reach out to you directly. 

Please note that original shipping fees are non-refundable.

*International customers are responsible for any shipping fees associated with a return. Items on sale are not eligible for international returns.

*Items purchased through Kickstarter are only eligible for exchanges if there is damage to the product. Returns will not be accepted for items purchased through Kickstarter.

*Any personalized items are not eligible for returns or exchanges.

*Any “final sale” items are not eligible for returns or exchanges (clothing will be eligible for a size-based exchange).

*Any items provided as part of a promotion free of charge are not eligible for return.